Shipping:
I am committed to delivering your plotter art purchases safely and swiftly. My shipping process is designed with the utmost care and attention to detail so that you can enjoy your new art pieces in perfect condition. To ensure the protection and integrity of your items during transit, I carefully pack art in a sturdy cardboard tube or a cardboard envelope for larger orders.
All art pieces are shipped directly from the vibrant city of Prague, Czech Republic.
Shipping Carriers:
I work with reliable courier delivery services such as UPS, DHL, FedEx, and GLS to provide you with the best shipping experience. The choice of carrier depends on the destination, package size, and other factors. Rest assured, I will always choose the most efficient and secure option for your order.
Processing Time:
Once your order is placed, it typically takes 1-3 business days for me to process and pack your items. After your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your shipment.
Delivery Times:
Estimated delivery times vary depending on the destination:
EU orders: 3-7 business days
International orders: 7-21 business days
These delivery intervals are to be sure. Usually, all deliveries are less than a week.
Please note that these delivery times are estimates and may be subject to change due to factors beyond my control, such as customs delays or courier service disruptions.
Shipping Costs:
Shipping costs are calculated based on the order's destination, package size, weight and price. These costs will be displayed during checkout, allowing you to review and approve them before purchasing.
Customs and Import Duties:
For international orders, customs and import duties may apply. These charges are the customer's responsibility and are not included in my product prices or shipping fees. I recommend checking with your local customs office to determine any additional costs before placing your order.
If you have any further questions or concerns regarding my shipping process, don't hesitate to contact me at io@iiooio.com. I am always happy to help and ensure that your shopping experience with IIOOIO is positive.
